Legal

Privacy Policy

PFL Systems

Your Privacy

Effective Date: February 13, 2026

PFL Systems LLC ("PFL Systems," "we," "us," or "our") operates the website pflsystems.com. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website and services.

Information We Collect

We collect personal information only when you voluntarily provide it through the following channels:

Contact Information

Name, email address, and phone number when you reach out to us directly via email or phone
Business name and role when provided during consultations

AI Readiness Report Form

Information you submit through our AI Readiness Report form (hosted via Google Forms), including business details and operational information relevant to assessing your AI readiness

Scheduling Information

Name, email address, and scheduling preferences when you book a consultation through our Cal.com scheduling integration

Chatbot Interactions

Messages you send through our AI-powered chatbot ("Blinky Bot") on this website
A session identifier stored in your browser's sessionStorage to maintain conversation continuity during your visit
Complete conversation logs, which we retain for quality assurance, service improvement, and customer support purposes
This information is processed through our automation platform (automation.pflsystems.com) and may involve AI language models to generate responses

Information We Do Not Collect

We do not use analytics or tracking tools on this website
We do not set first-party cookies
We do not collect information automatically through tracking pixels, beacons, or similar technologies

Third-Party Services

Our website integrates with the following third-party services, each governed by their own privacy policies:

Cal.com

We use Cal.com for appointment scheduling. When you use the booking feature on our site, Cal.com may set cookies on your device to facilitate the scheduling process. Cal.com's privacy policy is available at cal.com/privacy.

Google Forms

Our AI Readiness Report is collected through Google Forms. Information submitted through these forms is processed by Google in accordance with Google's Privacy Policy.

Social Media Platforms

Our website contains links to our profiles on third-party social media platforms including YouTube, Instagram, Facebook, TikTok, X (formerly Twitter), and Skool. When you visit these platforms through our links, your interaction is governed by the respective platform's privacy policy:

We do not receive personal information from these platforms unless you choose to contact us through them.

How We Use Your Information

We use the information you provide to:

Respond to your inquiries and communicate with you about our services
Prepare and deliver your AI Readiness Report
Schedule and conduct consultations
Deliver the consulting and automation services you engage us for
Provide chatbot assistance and answer questions about our services
Improve our chatbot responses and service quality through conversation analysis

Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

With third-party service providers (Cal.com, Google) as described above, solely to facilitate the services you request
With AI language model providers to process chatbot requests and generate responses (chatbot conversations are logged internally but not shared with third parties for training or other purposes)
When required by law, regulation, or legal process
To protect the rights, safety, or property of PFL Systems, our clients, or the public

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy or as required by law. If you would like us to delete your information, please contact us using the details below.

Data Security

We take reasonable measures to protect your personal information, including using HTTPS encryption on our website and secure communication channels. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal information
Opt-Out: Opt out of any future communications from us

California Residents (CCPA)

If you are a California resident, you have the right to know what personal information we collect, request its deletion, and opt out of any sale of personal information. We do not sell personal information. To exercise your rights, contact us at the address below.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

PFL Systems LLC
Wyoming, USA
Email: contact@pflsystems.com
Phone: (307) 306-7669